M&S: Don’t keep your staff in the dark over massive cuts
That potentially puts tens of thousands of jobs at risk. But workers still are in the dark as to whether or how long they will still have jobs. M&S are announcing closures in waves, and keeping staff at other branches in the dark. None of their 70,000 workers know if they’re safe.
That’s just cruel, and no way to treat their loyal workforce. Many have worked for them for years, providing the high standards of customer service that are a hallmark for the company.
Engaging honestly and openly with their staff from the outset could help the company plan better to save jobs and restructure more responsibly.
M&S need to move to fix this now:
• Enter into meaningful consultation with their staff through their union on the restructuring plan. Don’t keep workers in the dark about their futures.
• Give their staff an assurance that they will work with the union to minimise the impact of the restructuring on workers and jobs.
If you work at M&S and are worried about the closure plans, you can contact USDAW at email@example.com.