“The final straw for me was when I was sent copies of letters issued on London Borough of Hounslow letterheads with London Borough of Hounslow email contact details to our members by Capita Pension Service in response to their own Barnet Pensions queries. Barnet UNISON has been monitoring an ongoing catalogue of serious errors made by the Capita Pensions Service operating out of Darlington. Not only am I unhappy with Capita, but also with the Council, which agreed this outsourcing model. This fragmented model, where you have two pay roll departments running out of Belfast and Carlisle and Pensions running out of Darlington was agreed by senior Barnet Council Officers in 2012. They have long gone and left us with a service in which we have no confidence. Our Pension, is our members’ single biggest financial saving for their future. It is also their deferred earnings. The Pension service our members’ are having to endure is unacceptable. My concern is that there is an “Emperor’s New Clothes” culture in our Council. No criticism is tolerated, well Barnet UNISON will not stay silent the service needs to be brought back in-house.” John Burgess Barnet UNISON Branch Secretary
Letter received by a Barnet Trade Unionist from a relative who works for the Commonwealth War Graves Commission
As you know I work for the Commonwealth War Graves Commission, what you may not know is that we’re having serious issues with our pension
Despite the promises of a decent pension at retirement the Commission wants to change it to a scheme which will leave many of us out of pocket in retirement by 1,000’s for every year we survive beyond normal retirement age.
I have been moved around many times, often against my will and with a mediocre salary but on the understanding that our pension was secure. I don’t need to go on about commitment and dedication and at my time of life there is little to no chance of making up the shortfall.
Our Unions have tried to negotiate an improvement on the proposals and have tabled many options but all have been refused. It’s got to a point now to which we have no option but to try and get public support for the work we do and put pressure on the government to intervene.
I would be most grateful if you could write to your MP asking that he/she signs this EDM, your local MP can be found here: http://www.parliament.uk/mps-lords-and-offices/mps/
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